Since 2014, FDJ has been a subscriber to the Responsible Supplier Relations Charter, an internal mediation process whose goal is to raise awareness among economic players about the challenges of responsible purchasing and the quality of client-supplier relations.
As part of the continuous improvement of its purchasing practices, FDJ has been awarded the "Responsible Supplier Relations & Sustainable Procurement" label by the Médiation des entreprises of the Ministère de l'Economie, des Finances et de la Relance in 2021. This label is an extension of the principles defined in the Charter and is intended to highlight companies that have demonstrated, through their practices, sustainable and equitable relations with their suppliers. FDJ has been acquired a maturity certificate for the ISO 20400 international standard for sustainable procurement in 2021.
This label is based on the international Sustainable Procurement and CSR standards, respecting the following principles :
- Governance of the organization
- Human Rights
- Child Labor
- Labor relations and working conditions (labor rights, freedom of association, ILO conventions)
- Business ethics
- Occupational health and safety.
FDJ's "Purchasing" policy incorporates FDJ's challenges, principles, and commitments, which will gradually be deployed and promoted among the subsidiaries.
As part of its efforts to improve terms of payment, FDJ is committed to simplifying its processes through the dematerialization of invoices and purchase orders.
The FDJ Group has strengthened its commitments to the sheltered and adapted sector: in 2020, nearly 745,000 euros were spent with ESATs (institutions and services providing assistance through work) and Entreprises Adaptées (handicap enterprises).
Through its procurement, FDJ contributes to the economic, social, and societal vitality of its territories, with nearly 87% of its purchases in value made in France and 61% made from small and medium-sized enterprises (SMEs) and intermediate-sized enterprises (IMEs).
As part of the PAQTE project ("Pact with Neighborhoods for All Companies"), FDJ has identified suppliers located in Priority Urban Neighborhoods (QPV): as of 2020, nearly 7% of FDJ suppliers are from QPVs.
Request for mediation
FDJ has set up a procedure for recourse to mediation, accessible to all its suppliers in the event of a dispute, in line with:
- On the one hand, the decree of March 11, 2015, which encourages companies to use amicable dispute resolution methods, including mediation,
- And on the other hand with its sustainable procurement approach, illustrated by the "Responsible Supplier Relations & Sustainable Procurement" awarded by the Médiation des entreprises.
Mediation is a structured, but not rigid, process with the objective of creating or recreating links, restoring trust and business relations between the parties involved in the dispute.
It is a voluntary process that relies on the freedom and responsibility of the individuals, under cover of the strictest confidentiality.
If either party is not satisfied with this procedure, each party remains free to terminate it at any time and to resort to another method of resolution.
Within this framework, FDJ has appointed as mediator: Mr. Olivier de LAITRE, qualified mediator.
The main missions of the mediator are the following:
- To promote the search for an amicable solution to a dispute;
- To inform by e-mail the parties for the official initiation of any request for mediation, by informing them of the confidentiality of all the exchanges;
- Undertake to study the case in the light of the respective positions of the parties and to assess the arguments of each party in order to help them find an amicable, balanced and definitive solution to the dispute;
- To meet each party together or separately if necessary;
- To propose to the parties for their consideration the procedures or means which seem to him to offer the best chances of success in their treatment;
- The mediator shall determine the outcome of the mediation, either by supervising a written or unwritten agreement between the parties or by notifying the two parties of the failure of the mediation, in order to terminate the procedure.
The mediator can be contacted directly by writing to: firstname.lastname@example.org.